Clarity Backed by Expertise
Warranty Overview
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Mech‑I‑Go stands behind its workmanship with a 12-month / 12,000-mile labor warranty when repairs are performed using Mech‑I‑Go supplied parts. Parts are covered by the applicable manufacturer's warranty. Certain exclusions apply.
Mech‑I‑Go welcomes customer-supplied parts in certain circumstances. Customer-supplied parts are subject to an administration fee and are not covered by the Mech‑I‑Go labor or parts warranty. Contact us for details.
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Customer-Supplied Parts Policy
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Diagnostic Philosophy
Proper diagnostics reduce unnecessary parts replacement and misdiagnosis. Diagnostic and inspection services are billable regardless of whether repairs are ultimately authorized.
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Deposits and Special Orders
Deposits may be required for certain repairs, specialty parts, and special-order components. Special-order items are generally non-refundable.
Storage Charges (If Applicable)
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Case by Case.
FREQUENTLY ASKED QUESTIONS
What services does MECH-I-GO provide?
MECH-I-GO provides mobile vehicle diagnostics, repair, maintenance, fleet service, electrical troubleshooting, brake service, starting and charging system repair, suspension work, drivability diagnostics, and assistance with custom vehicle projects.
Do you come to my location?
Yes. MECH-I-GO is a mobile mechanic service that comes to your home, workplace, parking lot, job site, or other approved location to diagnose and repair vehicles, OR COME TO US!
Additionally, we will pick up and drop off after repairs. Whatever it takes to make your car GO!
What areas do you serve?
MECH-I-GO serves Mesa, Gilbert, Chandler, Queen Creek, Apache Junction, Tempe, Phoenix, and surrounding Arizona communities. We have a travel and expense option that takes us anywhere in the great 48!
Can you diagnose a check engine light?
Yes. We perform mobile diagnostic services to identify the cause of check engine lights, warning indicators, engine performance issues, electrical faults, and drivability concerns.
Can you diagnose electrical problems?
Yes. We diagnose starting system failures, charging system problems, wiring issues, battery concerns, lighting problems, module communication faults, and electrical component failures.
Can you repair vehicles at my home?
In many cases yes. Most maintenance, diagnostic work, and common repairs can be completed at your location without requiring the vehicle to be transported to a repair facility.
Do you work on fleet vehicles?
Yes. MECH-I-GO offers fleet maintenance, inspections, diagnostics, and repair services for business vehicles and commercial fleets.
Can you help with a custom vehicle project?
Yes. MECH-I-GO can assist with vehicle upgrades, modifications, custom repairs, build planning, and installation projects.
What should I do if my car has a warning light on?
Schedule a diagnostic inspection as soon as possible. Continuing to drive a vehicle with a warning light can lead to additional damage depending on the underlying issue.
How do I know what is wrong with my vehicle before approving repairs?
MECH-I-GO follows a diagnostic-first process. We inspect the concern, perform testing, identify the cause, explain findings, and provide recommendations before repairs begin.
Do you explain the repair process?
Yes. We believe customers should understand the issue, available repair options, expected costs, and recommended next steps before authorizing repairs.
Can you diagnose a vehicle that will not start?
Yes. We diagnose no-start conditions including battery problems, starter issues, charging system failures, ignition faults, fuel delivery concerns, and electrical system problems.
Do you provide brake repair services?
Yes. We diagnose and repair brake systems including brake pads, rotors, calipers, hydraulic issues, noise concerns, vibration complaints, and related components.
Do you perform preventative maintenance?
Yes. Preventative maintenance services include fluid services, inspections, filters, tune-ups, battery testing, belt inspections, and manufacturer-recommended maintenance.
Can you inspect a used vehicle before I buy it?
Yes. Pre-purchase inspections can help identify existing issues, maintenance concerns, accident damage, and potential future repair costs.
How do I schedule service?
Contact MECH-I-GO by phone, online booking, or website contact form to schedule diagnostics, repairs, maintenance, or consultation services.
What types of vehicles do you service?
MECH-I-GO services many domestic and import vehicles, light-duty trucks, vans, commercial vehicles, fleet vehicles, and select specialty projects.
Why choose a mobile mechanic?
A mobile mechanic allows you to receive diagnostics and repairs at your location, reducing downtime, avoiding towing expenses, and providing greater convenience.
Can you diagnose intermittent vehicle problems?
Yes. Conditions that occur occasionally can often be diagnosed through inspection, testing, scan tool analysis, and operational evaluation.
Do you provide honest diagnostic recommendations?
Yes. Our goal is to identify the root cause of problems, explain findings clearly, and recommend repairs based on safety, reliability, and value.
Do you work on engine problems?
Yes. We diagnose engine performance issues including misfires, rough running conditions, warning lights, starting concerns, sensor failures, and related drivability problems.
Can you help me prioritize repairs if I have a limited budget?
Yes. We help customers understand which repairs are safety-critical, which affect reliability, and which may be scheduled for a later date when appropriate.
Do you provide vehicle inspections?
Yes. Vehicle inspections can be performed for maintenance planning, used vehicle purchases, fleet management, safety concerns, and diagnostic evaluations. We, even offer DOT inspections.
What makes MECH-I-GO different?
MECH-I-GO focuses on convenience, mobile service, transparent diagnostics, clear communication, practical solutions, and helping customers understand their vehicles before repairs are performed. Trying to take the magic trick out of vehicle maintenance and repair.
What is the Shop Labor Rate?
$125.00 an hour and Diagnostics without teardown is typically one hour -two if minor teardown is needed to diagnose. and we show our cost on parts and add 30%.